Nurturing Wellness: A Highly Sensitive Therapist’s Transformation into the Family Wellness Concierge Model By Kimberly Bartlett, LICSW, LCSW, RPT-S™ March 21, 2024 How does the traditional mental health model fail to consider the needed level of support and role of interconnectedness of mental, emotional, social, and physical well-being in individuals? The traditional mental health model has its limitations that can impact families seeking support. Some common challenges include long wait-lists for appointments, slow responses from providers, and a lack of in-depth feedback and support. Many individuals may feel like just another number in the system, with providers not having a deep understanding or personal connection to their family’s needs. This can lead to a sense of frustration and disconnect in the therapeutic process. It is essential for mental health services to address these limitations and strive for more personalized and empathetic care to truly support families in their mental health journey. I aimed to revamp the conventional therapy approach that often lacks sufficient support for parents. Post-pandemic, I received feedback from parents emphasizing the need for enhanced connection, education, training, and support. By adopting the concierge model, I can offer increased parental assistance. This approach fosters a deeper bond between the family therapist and parent through extended interaction, detailed written feedback on session experiences, analysis and feedback, shared record tracking tailored for parental use, hands-on learning, and practicing essential skills and strategies for their family. Unlike the traditional mental health model, the concierge model provides parents with benefits like timely support when implementing therapeutic strategies at home using a communication method that suits each parent best, visual treatment feedback, tracked changes, progress reports illustrating treatment development, and areas that need attention. Over the years, I have witnessed remarkable outcomes when working with families willing to engage in a meaningful and collaborative therapeutic journey, demonstrating a commitment to follow through and dedicate effort along with my increased availability. These experiences along with the gifts of my nervous system and years of training and experience have motivated me to transition from conventional mental health treatment to a more personalized family wellness concierge model. I recognize that depth work is not only my strong suit but is very much needed in this post-pandemic world where parental and children’s overwhelm and anxiety is at an all-time high. As a highly sensitive therapist, my superpower is caring. My ability to deeply care empowers me to facilitate profound transformational work with families who resonate with my approach. This innovative approach enables me to leverage my sensitivity as a superpower, a gift that I eagerly anticipate sharing with my upcoming client families. A gift that empowers me to excel as an exceptional therapist also comes with certain requirements to maintain its optimal functionality. For highly sensitive individuals, maintaining a healthy balance of stress is crucial. Imagine the nervous system of a highly sensitive person as the engine of a race car – it runs at a higher level compared to others. Just like a race car’s engine, it can overheat more quickly. This means that highly sensitive individuals need to pay closer attention to their needs, similar to how a race car requires frequent pit stops, refueling, and oil changes to sustain high performance. By acknowledging and tending to these needs more frequently, highly sensitive individuals can ensure they continue to function at their best. When applying this understanding of myself into my decision to become a concierge family wellness provider I realize the value in nurturing my nervous system in order to be my best professional self for those I am privileged to serve. A concierge model enables me to deeply invest my heart in selected families who are ready to engage in a thorough exploration of family well-being. By choosing families with whom we naturally connect, both parties have the chance to establish a meaningful therapeutic bond. My innate trait as a highly sensitive person allows me to deeply process and reflect on sessions, enhancing my understanding of my clients. This quality complements my training as an Integrative Play Therapist, where therapists are expected to be introspective, analytical, and reflective. A symbiotic therapeutic relationship which supports families I provide allows me to give my best self, my heart and my highly specialized experience and training. The concierge model of family wellness services offers a personalized and comprehensive approach to supporting parents in their journey towards better mental health for both themselves and their families. By focusing on enhanced connection, education, and support, this model aims to bridge the gap between traditional therapy approaches and the specific needs of parents in today’s world. Through extended interactions, detailed feedback, and tailored resources, parents can feel empowered to implement therapeutic strategies at home effectively. This model not only emphasizes progress tracking but also ensures timely support and visual feedback to help parents navigate their mental health journey with confidence and resilience. By prioritizing the well-being of both parents and children, the concierge model sets a new standard for family therapy, fostering stronger bonds and healthier relationships within the family unit. In the realm of concierge family wellness, I am thrilled to embark on this new chapter of my professional journey. By embracing my unique strengths as a highly sensitive individual, I am poised to offer a level of care and understanding that transcends traditional therapeutic modalities. My vision is to create a nurturing and supportive environment where families can truly thrive, fostering deep connections and sustainable growth. Through this evolution in my practice, I am committed to empowering families to cultivate resilience, foster communication, and embark on a transformative path towards holistic well-being. Together, we will co-create a space where healing and growth are not only possible but inevitable, guided by the unwavering power of care and compassion. The profound connection and engagement with families not only enhance my practice but also have a significant impact on the well-being of each individual I assist. As an Integrative Play Therapist, I can customize my approach to meet each

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